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Privacy Policy

At MenaBasket ("menabasket.com," "us," "we," or "our"), we recognize and respect the importance of maintaining the privacy of our customers, and as a result, we have established this Privacy Policy. This Privacy Policy describes the types of information we collect from and about you when you visit our website, menabasket.com ("Site"). This Privacy Policy also explains how menabasket.com may use and disclose such information, as well as your ability to control certain uses of it.

SUMMARY

  • Information Collection. We may collect personal information including your name, address, email address, telephone or mobile number, user name and password, geolocation information, and, if you make a purchase on the Platform, your payment information, as well as non-personal information about your use of the Platform.
  • Information Use. We may use the information we collect from and about you for purposes including to provide you with Platform services, provide you with targeted offers and advertising on our site, other sites you may visit, and through other channels such as email, postal mail, or text message, and contact you when necessary.
  • Information Sharing. We may share the information we collect from and about you with our service providers, when necessary to protect our rights or comply with judicial process, and in aggregate or non-personally identifiable form.
  • Advertising. Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. Kindly remove any other statements that contradicts with the above statements.

Note: You must be 18 years or older to register as a customer of menabasket.com.

INFORMATION COLLECTION

  • Information You Provide to Us
menabasket.com collects information from you when you choose to provide it to us. This may include when you use our Platform, create an account on the Platform, make a purchase, request information from us, sign up for newsletters or our email lists, complete online forms, participate in contests or surveys, or otherwise contact us.
The personal information we collect may include your name, address, email address, telephone or mobile number, user name and password, and geolocation information. If you make a purchase on the Platform, we may collect the financial information such as, billing address, and other similar information used to process payments. You may be required to provide certain personal information to access or use certain portions of the Platform. We may also collect personal information you provide us about others.
You may also be required to provide certain personal information to create your menabasket.com account. If you use a third party login to create your menabasket.com account (such as Facebook Connect) or otherwise link to us, we may receive certain information about you from the third party (such as a social network) based on your registration and privacy settings on those third party services.
  • Payment Information
    • Credit or Debit cards must belong to the user. Otherwise, the user must attain the legal permission from the card owner to perform the transaction.
    • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
    • Customers using the Debit / Credit Cards facility are requested to be available on their respective contact numbers.
    • The customer is entirely liable for placing an order using the Debit / Credit Cards facility after carefully reading all the terms & conditions.
    • The customer refund procedure might take up to five working days to process on the Debit /Credit Cards bank payment gateway. The customer has to follow on with the bank in case of any delay in crediting back the customer’s account with the amount previously paid by the customer. We will send an email to the customer that contains a printout of the refund advice printed from Debit / Credit Cards bank payment gateway as reference in case the customer wants to revise the bank with.
  • Information We Automatically Collect
We may use cookies, web beacons, pixel tags, log files, or other technologies to automatically collect certain information when you use our Platform. For example, we may automatically collect certain non-personal information from you such as your browser type, operating system, software version, Internet Protocol ("IP") address, phone model, phone operating system, and carrier information.

We also may collect information about your use of the Platform including the date and time you access the Platform, the areas or pages of the Platform that you visit, the amount of time you spend using the Platform, the number of times you return, broad demographic information, whether you open forward or click-through emails and ads, and other Platform usage data.
  • Tracking Options

Certain parts of our Platform require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Platform or take full advantage of all of our offerings. Check the "Help" menu of your browser, device, or operating system for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.

  • Information Collected From Other Sources

We may obtain information about you from other sources, including social networks that you use to connect with menabasket.com or other menabasket.com customers. This information may include name, user name, demographic information, updated address or contact information, interests, and publicly-observed data, such as from social media and online activity. We may combine this information with the information we collect from and about you to help us tailor our communications to you and to improve our Platform.